Tips to Capture “Unable to reproduce issues”

A Very challenge thing to a Software Tester is if he posted one critical issues by spending more time, then the developer will simply add comment as “Unable to reproduce”.
At this stage we have to fight with the developer by adding more screenshots or by conducting meetings to explain how to reproduce the issue.
Now a simple way comes to capture a defect in the application. Using this we can record how to reproduce the issue.

http://www.screentoaster.com/

1) Go to the above site and register as a new user
2) Login to the application and click Start Recording button
3) It will display Record button
4) Now go to your application and click “Alt+S”
5) Try your scenario to reproduce the issue
6) After reproducing the issue click “Alt+S” and go to screen toaster
7) Click stop recording
8) Now the video to reproduce your issue is ready to view

You can upload the video into screen toaster and you will get a URL for that
You can upload it in YouTube
You can download the video in “AVI” and “SWF” formats

Now attach the video or give the link while reporting the issue. Developers will not say “Unable to reproduce” after seeing this video.

For your reference I have attached a video to explain about how to record a video to capture an issue.
I have recorded the scenario in login page of “YouTube”

http://www.screentoaster.com/watch/stU0ldRkRIR1pYRVlcXF9RUFVX/how_to_record_a_video

“Happy Testing”